The Cheynes Training team continue to experience messages being uploaded to Academy Workspaces on Huddle without anyone being @mentioned. When this happens, head office is unaware that the information has been uploaded and, therefore, we are not able to take appropriate action.
We are also aware that some users are using the ‘join the conversation’ box entering information clicking on the green send button but not actually @mentioning anyone. If this occurs, information is deflected back to yourself and only yourself is included in the conversation. To check who is included in your conversation look underneath ‘get the conversation started’ it will tell who is included in the conversation.
A Huddle step by step user guide is located within the main files page on Huddle, please study this and if you are still unsure how to proceed, contact Tricia Barnes on 0131 478 4619.